If you feel the care that we provided has in anyway compromised patient safety or we have failed to meet accepted quality of care standards, please do not hesitate to contact your nurse so we can take appropriate steps to resolve your problem right away. We also have an onsite Patient Experience Office who can assist you at (310) 836-7000. In addition, you can contact our Quality/Risk Department at (310) 836-7000 to address your concerns as promptly as possible.
If after contacting us, you feel that we still have not adequately addressed your concerns, please feel free to contact The Joint Commission by calling (630) 792-5000 or coontacting them as follows:
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610 | Fax: (630) 792-5636 | Email
California Department of Public Health Online Complaint Form